About the role
Help financial crime and compliance teams adopt Cheqqa successfully. You will own relationships from onboarding through expansion, translating customer needs into outcomes and working closely with product and delivery.
Responsibilities
- Lead onboarding and go-live for new Cheqqa customers
- Build trusted relationships with compliance, risk, and technology stakeholders
- Drive product adoption, health scoring, and renewal readiness
- Capture feedback and partner with Product on roadmap priorities
- Coordinate with Consultancy and System Testing engagements where relevant
Requirements
- Experience in customer success, account management, or professional services (fintech / compliance preferred)
- Comfortable with enterprise stakeholders and regulated environments
- Strong written and verbal communication
- Organised, proactive, and able to manage multiple accounts
- Based in London with remote flexibility